Incidents reported on status page for TurningMatter https://status.turningmatter.com/ https://d1lppblt9t2x15.cloudfront.net/logos/de620d640e21bb3627fbcacd896b684b.png https://status.turningmatter.com/ en https://status.turningmatter.com/incident/858429 Thu, 26 Mar 2026 19:50:00 -0000 https://status.turningmatter.com/incident/858429#04b3ccdf12a7700cdfc679a1b242f3ad0b96954143b03b8a7835ac36f8241085 Replicas are now fully restored, our clusters should be working normally now. https://status.turningmatter.com/incident/858429 Thu, 26 Mar 2026 19:48:00 -0000 https://status.turningmatter.com/incident/858429#866ce22c4fe3c683175cd7aa3ef60ef4a4f37c4877caf6f669924d6825363d5a We lost Node 3 of Cluster 1 in our database cluster, it went completely dead. We have since recovered it and currently restoring its replicas. If you experienced any data loss, it should return to normal within a couple of hours. https://status.turningmatter.com/ Tue, 24 Feb 2026 15:43:56 +0000 https://status.turningmatter.com/#cdff31cb8de40d42fbbdfff0ec83a5768b7030684f517e037b81dff3e349055d Model Provider recovered https://status.turningmatter.com/ Tue, 24 Feb 2026 15:29:58 +0000 https://status.turningmatter.com/#cdff31cb8de40d42fbbdfff0ec83a5768b7030684f517e037b81dff3e349055d Model Provider went down https://status.turningmatter.com/ Tue, 10 Feb 2026 18:11:11 +0000 https://status.turningmatter.com/#0322f64c01a827adb8b3af29b4ea4f822b9aea59fdb69075a885df7cec248216 All Services recovered https://status.turningmatter.com/ Tue, 10 Feb 2026 18:06:31 +0000 https://status.turningmatter.com/#0322f64c01a827adb8b3af29b4ea4f822b9aea59fdb69075a885df7cec248216 All Services went down https://status.turningmatter.com/ Wed, 04 Feb 2026 15:10:58 +0000 https://status.turningmatter.com/#bbeb90eaf370d1b38671c7d442f93cd99d2b500a0bad7efb978780b9b86cf863 Search Instances recovered https://status.turningmatter.com/ Wed, 04 Feb 2026 15:09:48 +0000 https://status.turningmatter.com/#bbeb90eaf370d1b38671c7d442f93cd99d2b500a0bad7efb978780b9b86cf863 Search Instances went down https://status.turningmatter.com/ Tue, 03 Feb 2026 19:00:01 +0000 https://status.turningmatter.com/#ca0e2474bddace9983d472228d7521fd6c06c950303fadab8b213c19ed1538fc Model Provider recovered https://status.turningmatter.com/ Tue, 03 Feb 2026 18:53:11 +0000 https://status.turningmatter.com/#ca0e2474bddace9983d472228d7521fd6c06c950303fadab8b213c19ed1538fc Model Provider went down https://status.turningmatter.com/ Mon, 02 Feb 2026 16:25:17 +0000 https://status.turningmatter.com/#ea0452188fb8acd84721a6251c7e2786db783c0a1dac9953482421d9bf0ba5f2 Model Provider recovered https://status.turningmatter.com/ Mon, 02 Feb 2026 16:15:46 +0000 https://status.turningmatter.com/#ea0452188fb8acd84721a6251c7e2786db783c0a1dac9953482421d9bf0ba5f2 Model Provider went down https://status.turningmatter.com/ Wed, 28 Jan 2026 18:03:15 +0000 https://status.turningmatter.com/#89a0d5a8e49f9060ee7aded3299cb5fcc97aba4be643c2e0c0386bad8ab09b23 Website recovered https://status.turningmatter.com/ Wed, 28 Jan 2026 18:01:24 +0000 https://status.turningmatter.com/#89a0d5a8e49f9060ee7aded3299cb5fcc97aba4be643c2e0c0386bad8ab09b23 Website went down https://status.turningmatter.com/ Fri, 23 Jan 2026 17:17:53 +0000 https://status.turningmatter.com/#72d1249df510bdf4b14cf949ae060a52df9f69117b8fdfaf7b7280fc7882a5d7 Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 17:08:46 +0000 https://status.turningmatter.com/#72d1249df510bdf4b14cf949ae060a52df9f69117b8fdfaf7b7280fc7882a5d7 Database went down https://status.turningmatter.com/incident/810509 Fri, 23 Jan 2026 17:03:00 -0000 https://status.turningmatter.com/incident/810509#e5bace191ee74834f0144d4dde1b1fe233c44e383fbb2f18a9d20156d3db4e58 Updating our database nodes to the latest version. This may cause temporary downtime throughout the day. https://status.turningmatter.com/ Fri, 23 Jan 2026 11:58:38 +0000 https://status.turningmatter.com/#d4dee03418dc65eb66dc7aa44c89b01590f774ee86a0ea5dd87a8c11c61f29cb Database recovered https://status.turningmatter.com/incident/809543 Fri, 23 Jan 2026 11:53:00 -0000 https://status.turningmatter.com/incident/809543#332a1353185ab476f04d0567bed5f8e02f09c992cf372f66e217c12cd6642867 This "quick" maintenance update to better our scaling logic for databases turned into a 2 day nightmare, but at last we're done. Thank you for your patience. https://status.turningmatter.com/ Fri, 23 Jan 2026 01:55:42 +0000 https://status.turningmatter.com/#d4dee03418dc65eb66dc7aa44c89b01590f774ee86a0ea5dd87a8c11c61f29cb Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 01:46:45 +0000 https://status.turningmatter.com/#4c12bc7da2a060afa6c16f488055e72837eb08b81115d377313261ab5dc84a8c Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 01:43:43 +0000 https://status.turningmatter.com/#4c12bc7da2a060afa6c16f488055e72837eb08b81115d377313261ab5dc84a8c Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 01:34:47 +0000 https://status.turningmatter.com/#591035589b37a5cc5cabf02243282455b0868df0f4ec50d56eb3413cae3d32b8 Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 01:25:44 +0000 https://status.turningmatter.com/#591035589b37a5cc5cabf02243282455b0868df0f4ec50d56eb3413cae3d32b8 Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 01:13:35 +0000 https://status.turningmatter.com/#185118dc77d6513ac2f6e403d12b9c991cb0e07beea8f066a00a6a33c06e11ec Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 01:01:42 +0000 https://status.turningmatter.com/#185118dc77d6513ac2f6e403d12b9c991cb0e07beea8f066a00a6a33c06e11ec Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 00:43:44 +0000 https://status.turningmatter.com/#f3ec9b4154987018cec7d766a6df36ff64f3036eed683976bf37b0a1d5dbf118 Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 00:40:45 +0000 https://status.turningmatter.com/#f3ec9b4154987018cec7d766a6df36ff64f3036eed683976bf37b0a1d5dbf118 Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 00:37:39 +0000 https://status.turningmatter.com/#396f8c469a23ae27f0840d38716f2166ed0ca537d33be6abe271163679f0ca78 Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 00:34:47 +0000 https://status.turningmatter.com/#396f8c469a23ae27f0840d38716f2166ed0ca537d33be6abe271163679f0ca78 Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 00:28:36 +0000 https://status.turningmatter.com/#6de774f6da73f53411ea036619493be5376b30e1a8b6818bef2d998410b1c8a5 Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 00:25:44 +0000 https://status.turningmatter.com/#6de774f6da73f53411ea036619493be5376b30e1a8b6818bef2d998410b1c8a5 Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 00:22:42 +0000 https://status.turningmatter.com/#d6dd2d52fc8c86835609e38f16df4ef678b66fd49c8f33384b9642c76c5802fa Database recovered https://status.turningmatter.com/ Fri, 23 Jan 2026 00:13:39 +0000 https://status.turningmatter.com/#d6dd2d52fc8c86835609e38f16df4ef678b66fd49c8f33384b9642c76c5802fa Database went down https://status.turningmatter.com/ Fri, 23 Jan 2026 00:04:47 +0000 https://status.turningmatter.com/#4208822102b545327cb29882fbf245b1fd68650870a438db150ff6c636077bcd Database recovered https://status.turningmatter.com/ Thu, 22 Jan 2026 23:55:44 +0000 https://status.turningmatter.com/#4208822102b545327cb29882fbf245b1fd68650870a438db150ff6c636077bcd Database went down https://status.turningmatter.com/ Thu, 22 Jan 2026 23:01:48 +0000 https://status.turningmatter.com/#d32936bd9665b0faa9e92ecb6506a3f93b33dd96d5b782fcf6681189b146e930 Database recovered https://status.turningmatter.com/ Thu, 22 Jan 2026 22:58:35 +0000 https://status.turningmatter.com/#d32936bd9665b0faa9e92ecb6506a3f93b33dd96d5b782fcf6681189b146e930 Database went down https://status.turningmatter.com/ Thu, 22 Jan 2026 21:55:41 +0000 https://status.turningmatter.com/#e4ae4ee983c9d8f3cebe8c0ea8d51701968adb59c8b5c3b5d0944905484e4915 Database recovered https://status.turningmatter.com/ Thu, 22 Jan 2026 21:53:06 +0000 https://status.turningmatter.com/#e4ae4ee983c9d8f3cebe8c0ea8d51701968adb59c8b5c3b5d0944905484e4915 Database went down https://status.turningmatter.com/ Thu, 22 Jan 2026 21:49:47 +0000 https://status.turningmatter.com/#762334d4b5fb70c1c89722f723647d7bf788b0537e17a10b75e64c34c5b44bba Database recovered https://status.turningmatter.com/ Thu, 22 Jan 2026 21:46:36 +0000 https://status.turningmatter.com/#762334d4b5fb70c1c89722f723647d7bf788b0537e17a10b75e64c34c5b44bba Database went down https://status.turningmatter.com/incident/809543 Thu, 22 Jan 2026 10:25:00 -0000 https://status.turningmatter.com/incident/809543#af31f3ac54a00e5e3734cc342294af22e3757e2eb02efab2739871cfe37d0b03 We're currently working on better logic for scaling our database instances easier. https://status.turningmatter.com/incident/793818 Thu, 25 Dec 2025 16:22:00 -0000 https://status.turningmatter.com/incident/793818#fc4486bf8177b73f1ea9e69cf7c44ce373bfa74e1c19be77fd5e9b7f23201118 Migrated some web search tools to separate dedicated service, everything should be fully functional once again. https://status.turningmatter.com/incident/793818 Thu, 25 Dec 2025 04:03:00 -0000 https://status.turningmatter.com/incident/793818#8ea09d54cf4791851958137ddf7f6fbd6a56bcfe93bce3d0ab12be8ceaafcfdc We have fixed our search instances, they're fully functional. Currently we're working on a fix for some of our web search tools on Cumulate. https://status.turningmatter.com/incident/792141 Mon, 22 Dec 2025 04:15:00 -0000 https://status.turningmatter.com/incident/792141#2aeaac33b5ac945eaec02aa2c9ee2722cc68998ef2529a4bf33d4db07778ab86 Maintenance completed https://status.turningmatter.com/incident/793818 Mon, 22 Dec 2025 04:00:00 -0000 https://status.turningmatter.com/incident/793818#51a4d2370b6ad668ca526199e1cdb65aca2542fc0d80c126ed733872a1da1da8 Currently experiencing internal issues with our search instances that power our web search feature on Cumulate. We're working tirelessly to get them back and functional. Check back for updates. https://status.turningmatter.com/incident/792141 Mon, 22 Dec 2025 04:00:00 -0000 https://status.turningmatter.com/incident/792141#f439660e872a54cdd2630fcacca871f4471f4d5e35a545bd80acd01a9d0380d2 We're bringing our servers down briefly to fix continues issues with git pushes of our app, and fixes for our web search tools. https://status.turningmatter.com/incident/792132 Mon, 22 Dec 2025 01:14:00 -0000 https://status.turningmatter.com/incident/792132#a31b543f441204f82c1aa6e17f93195160108f761db88e7e73fb7d5db5e356ad Issues resolved with updates to search instances, fixed authorization issues, and more. Thank you for your patience. https://status.turningmatter.com/incident/792132 Mon, 22 Dec 2025 00:41:00 -0000 https://status.turningmatter.com/incident/792132#b4143f0d0a1b7eb352d7150a0e50a13bd93a07b9bf0e2fc9f718395491f913a9 It appears we're have some downtime, specifically on our search instances, due to authorization issues after our last update. We're working as fast as possible to get this fixed and our services back up in running. Thank you.