Incidents reported on status page for TurningMatter https://status.turningmatter.com/ https://d1lppblt9t2x15.cloudfront.net/logos/de620d640e21bb3627fbcacd896b684b.png https://status.turningmatter.com/ en https://status.turningmatter.com/ Wed, 01 Apr 2026 18:23:45 +0000 https://status.turningmatter.com/#983e089cf531717eb8597dbbadfd9d7973355b811011639cf9db683257f9086b Website went down https://status.turningmatter.com/ Wed, 01 Apr 2026 18:23:25 +0000 https://status.turningmatter.com/#7b8cfa83a8038e1f5b90835ed15c7b5e80c65d28e32c19de4f710c99616b532e Database went down https://status.turningmatter.com/ Wed, 01 Apr 2026 18:23:15 +0000 https://status.turningmatter.com/#6e9810e8b9cef6c58dce2c8f6cec73ef9e05dffae408f6b017b3efa3c5137bad Model Provider went down https://status.turningmatter.com/ Wed, 01 Apr 2026 18:23:03 +0000 https://status.turningmatter.com/#e08785efa8869dd8a35cf19d783df3d0ef602fb2372fcdd496b55683e73aaed4 Search Instances went down https://status.turningmatter.com/ Wed, 01 Apr 2026 18:22:35 +0000 https://status.turningmatter.com/#efa733c839765d108f324015af9e51cb58c38401d3ced4e642d34e1db29b0adb Billing went down https://status.turningmatter.com/ Wed, 01 Apr 2026 18:22:02 +0000 https://status.turningmatter.com/#df84c3d47c5cd844634976d3f5456e9e3d4e507766fef2961d3773bb3ba12032 All Services went down https://status.turningmatter.com/incident/858429 Thu, 26 Mar 2026 19:50:00 -0000 https://status.turningmatter.com/incident/858429#04b3ccdf12a7700cdfc679a1b242f3ad0b96954143b03b8a7835ac36f8241085 Replicas are now fully restored, our clusters should be working normally now. https://status.turningmatter.com/incident/858429 Thu, 26 Mar 2026 19:48:00 -0000 https://status.turningmatter.com/incident/858429#866ce22c4fe3c683175cd7aa3ef60ef4a4f37c4877caf6f669924d6825363d5a We lost Node 3 of Cluster 1 in our database cluster, it went completely dead. We have since recovered it and currently restoring its replicas. If you experienced any data loss, it should return to normal within a couple of hours. https://status.turningmatter.com/incident/810509 Fri, 23 Jan 2026 17:03:00 -0000 https://status.turningmatter.com/incident/810509#e5bace191ee74834f0144d4dde1b1fe233c44e383fbb2f18a9d20156d3db4e58 Updating our database nodes to the latest version. This may cause temporary downtime throughout the day. https://status.turningmatter.com/incident/809543 Fri, 23 Jan 2026 11:53:00 -0000 https://status.turningmatter.com/incident/809543#332a1353185ab476f04d0567bed5f8e02f09c992cf372f66e217c12cd6642867 This "quick" maintenance update to better our scaling logic for databases turned into a 2 day nightmare, but at last we're done. Thank you for your patience. https://status.turningmatter.com/incident/809543 Thu, 22 Jan 2026 10:25:00 -0000 https://status.turningmatter.com/incident/809543#af31f3ac54a00e5e3734cc342294af22e3757e2eb02efab2739871cfe37d0b03 We're currently working on better logic for scaling our database instances easier. https://status.turningmatter.com/incident/793818 Thu, 25 Dec 2025 16:22:00 -0000 https://status.turningmatter.com/incident/793818#fc4486bf8177b73f1ea9e69cf7c44ce373bfa74e1c19be77fd5e9b7f23201118 Migrated some web search tools to separate dedicated service, everything should be fully functional once again. https://status.turningmatter.com/incident/793818 Thu, 25 Dec 2025 04:03:00 -0000 https://status.turningmatter.com/incident/793818#8ea09d54cf4791851958137ddf7f6fbd6a56bcfe93bce3d0ab12be8ceaafcfdc We have fixed our search instances, they're fully functional. Currently we're working on a fix for some of our web search tools on Cumulate. https://status.turningmatter.com/incident/792141 Mon, 22 Dec 2025 04:15:00 -0000 https://status.turningmatter.com/incident/792141#2aeaac33b5ac945eaec02aa2c9ee2722cc68998ef2529a4bf33d4db07778ab86 Maintenance completed https://status.turningmatter.com/incident/793818 Mon, 22 Dec 2025 04:00:00 -0000 https://status.turningmatter.com/incident/793818#51a4d2370b6ad668ca526199e1cdb65aca2542fc0d80c126ed733872a1da1da8 Currently experiencing internal issues with our search instances that power our web search feature on Cumulate. We're working tirelessly to get them back and functional. Check back for updates. https://status.turningmatter.com/incident/792141 Mon, 22 Dec 2025 04:00:00 -0000 https://status.turningmatter.com/incident/792141#f439660e872a54cdd2630fcacca871f4471f4d5e35a545bd80acd01a9d0380d2 We're bringing our servers down briefly to fix continues issues with git pushes of our app, and fixes for our web search tools. https://status.turningmatter.com/incident/792132 Mon, 22 Dec 2025 01:14:00 -0000 https://status.turningmatter.com/incident/792132#a31b543f441204f82c1aa6e17f93195160108f761db88e7e73fb7d5db5e356ad Issues resolved with updates to search instances, fixed authorization issues, and more. Thank you for your patience. https://status.turningmatter.com/incident/792132 Mon, 22 Dec 2025 00:41:00 -0000 https://status.turningmatter.com/incident/792132#b4143f0d0a1b7eb352d7150a0e50a13bd93a07b9bf0e2fc9f718395491f913a9 It appears we're have some downtime, specifically on our search instances, due to authorization issues after our last update. We're working as fast as possible to get this fixed and our services back up in running. Thank you.